“Our aim is to provide safe and reliable switchboard solutions to match the needs of the site”
emf is a family owned business founded in 1999 by Allen and Ben Whitten. At emf our customers come first, we believe in giving the very best service we can, which involves providing quality solutions that meet the customers needs in a reasonable time frame. As mentioned on the home page our business is focused around building electrical switchboards that are easy for the electrician to install and service if needed.
This is reflected in our aim which is to:
• Minimise installation costs.
• Provide safe and reliable switchboard solutions to match the needs of the site.
• To provide a long term solution that will safeguard the business well into the future.
These aims are backed up by five simple questions we ask about each board that we design and build:
1 - Is it easy and fast to install?
2 - Can anyone add extra circuits to it in the future?
3 - Are spare parts readily available?
4 - Will the switchboard operate with consistant safety?
5 - Does our design match the budget of our customers needs?
On our staff we are privileged to have four fully trained electricians, with a wealth of experience. This large base of knowledge and experience is an invaluble asset to both our design team and the team in the workshop, as well as ensuring we are giving our customers the most efficent and effective solution possible.
We always strive to maintain positive and friendly interactions with our customers and suppliers alike.
Our business hours.
Monday - Thursday: 7am - 5pm
Friday: 7am - 4:00pm
Saturday - Sunday: Closed
" Our mission is to increase our customers profitability and reputation by offering quality, value for money products in a timley manner.
We will focus on maximizing our customer efficiency on site and longevity of all our products and in each transaction, we will be driven by exceptional customer service rather than our own profitability"
Our Company Vision:
" To be the most reliable supplier of quality components to the electrical industry in New Zealand, Australia and the Pacific Islands"
> Be honest and sincere in all our business dealings.
> Aim to exceed customer expectations in every transaction
> Focus on total customer satisfaction.
> Strive for improvement every day.
> Work hard, work smart and work efficient.
> Meaningfully contribute to charity projects that align with our values.
> Show empathy and compassion to all staff and to the wider community.